Sales Conditions

Company Information

In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the company's identification data are provided below.

Company Name: Ajedrez, S.L.
Registered Office: C/ Colegiata, 3 - 28012 Madrid
Tax ID: B08922999
Phone: 91 369 31 10

Sales Conditions

1st You place the order through the online sales platform (

2nd Once received, we will immediately contact you to confirm that all the merchandise is available and provide the exact amount of it, including taxes.

3rd You must make the payment by bank transfer or card payment.

4th Once the payment is received, we send you the goods with the carrier of your choice.

5th Shipping costs are always borne by the customer except in active promotions.

6th We strive to prepare orders immediately. If payment is not confirmed within 24 hours of contacting you, we will have to cancel the order. Additionally, we reserve the right to restrict access to your account to maintain the integrity of our service.

7th The return of goods will always be carried out if there are manufacturing problems or an error in the order itself.

8th Refund of the goods will be made by bank transfer within the next 7 business days upon receipt of the returned products.